Dental Recall & Review Kit

Every empty chair is ~$200 — recall the patients your PMS forgot

In dentistry, 5–30% of appointments end as no-shows, and about 38% of those patients say they simply forgot. A clinic running 100 appointments a month with a 20% no-show rate is leaving roughly $4,000 a month on the table (industry-published figures — sources cited inside the kit). This kit is the fix: 24 ready-to-send recall, reactivation and review emails, 12 SMS with opt-out, the review-request SOP, the no-show reduction ladder and front-desk phone scripts — templates, not software, run in the tools you already pay for. One payment of ฿990 — the first slot you recover pays for it about seven times over.

Get the kit — ฿990
One-time payment · ≈ US$28 · free updates for v1.x · instant download
5–30%

of dental appointments end as no-shows, across published industry ranges

~$200

the average value of one chair slot that goes empty

38%

of no-show patients say they simply forgot — a reminder wave fixes that

What's inside the kit

33 files in one zip — no account, no onboarding, nothing to install. If you can send an email from the tools you already have, you can run this kit on Monday.

8 templates × 3 languages

24 recall & review emails

Eight situations — recall due, long-overdue, unscheduled treatment, review request and more — as 600px inline-CSS HTML that renders in any email client, no images needed. Each ships with A/B subject lines and preheaders, in English, Spanish and Brazilian Portuguese written natively, not machine-translated.

EN + ES · ≤160 characters

12 SMS templates with opt-out

Twelve situations from same-day confirmation to win-back — every message under 160 characters with the opt-out line included, in the patient's language, with the unsubscribe wording in that language too.

No review gating

Review-request flow SOP

Who to ask, when, and through which channel — asking every patient equally, exactly the way Google's policies require. Includes HIPAA-safe public reply templates for both happy and unhappy reviews.

A 7-step ladder

No-show reduction playbook

Confirmation → reminder → rebooking, one rung at a time, plus a cancellation-policy template you can adopt as-is and the three metrics that tell you whether it's working.

Front desk

Phone scripts

Word-for-word scripts for recall calls, voicemails (no treatment details — that's a privacy rule), no-show recovery and the four most common objections.

14 days

PLAYBOOK-14D + buyer README

A 1-hour-a-day plan from purchase to a running recall-and-review system by day 6 — plus a quickstart README, privacy-note and single-clinic license.

Privacy by design: templates, not software

This kit stores no patient data. There is no account, no dashboard, no list to upload — nothing to breach. The templates run in your existing PMS, email and SMS tools, and not a single bit of patient information ever passes through us.

Written to keep you safe. No treatment names in subject lines, SMS or voicemails; unsubscribe and postal address on every email; an opt-out on every SMS. The privacy-note.md inside adds a HIPAA/GDPR-conscious checklist (it's a checklist, not legal advice).

The review flow asks everyone equally. No review gating, no survey-filter tricks — that's what Google's policies require, and it's exactly how the SOP is written.

Who the kit is for

Four teams that get their money's worth from the first recall wave.

A 1–2 chair clinic that can't justify $199/mo

Weave starts at $199 per location per month — checked September 2026. One month of Weave buys this kit about seven times over, forever. Same recall and review muscle, run in the tools you already pay for.

The office manager told to "fix recall"

No budget, no starting copy, no time to write it. PLAYBOOK-14D is built for one hour a day, everything is already written, and your first wave goes out on day 6.

Clinics with Spanish- or Portuguese-speaking patients

A reminder in English to a Spanish-speaking patient is half a reminder. Every email template and SMS ships in Spanish and Brazilian Portuguese too — with the opt-out in the patient's language.

Clinics that fear a HIPAA or GDPR mistake

So much they send nothing at all. This kit never sees patient data — and the privacy-note checklist flags the classic slip-ups: subject lines, voicemails and public review replies.

One price. Your clinic owns it.

No subscription, no per-location fee, no renewal — one month of Weave costs $199; this is ฿990 once.

฿990 one-time payment

≈ US$28

  • Free updates for v1.x
  • Instant download after checkout
  • Single-clinic license
  • Works with any email/SMS tool — no lock-in

Secure checkout via Stripe · card payments · taxes calculated at checkout

Frequently asked questions

What does the license cover?

A single clinic (one location) can use the kit for all of its patient communication, forever. Running it across a second location, a DSO group or on behalf of client clinics needs one license per clinic. Redistributing or reselling the files themselves is not allowed.

Do I get updates?

Yes — every v1.x update (new templates, refined wording, extra situations) is free. Re-download any time from your download page with your email and password. If a v2.0 ever ships, existing buyers get a clear upgrade path — never a surprise paywall.

What is the refund policy?

If the kit doesn't fit how your clinic works, email zicula06@gmail.com within 14 days of purchase and we'll refund you in full — the zip is yours to keep or delete. One refund per purchase; we only ask for optional feedback.

Does it work with my software?

Almost certainly — that's the point. The emails are 600px inline-CSS HTML and the SMS are plain text, so they paste into Gmail, Outlook, Mailchimp, your PMS's own messaging, or any recall tool you already use. Nothing in the kit requires a specific vendor, and nothing integrates or syncs — by design.

Does the kit handle patient data?

Never. There is no account, no upload, no sync — the kit is files, and no patient information passes through us in any form. privacy-note.md in the zip includes a HIPAA/GDPR-conscious checklist (not legal advice) so your front desk stays on the safe side of the classics: subject lines, voicemails and public review replies.

Your next recall wave can go out this week

฿990 one-time · ≈ US$28 · free updates v1.x · instant download

Get the Dental Recall & Review Kit — ฿990